Items Lost in Transit
By ordering from us, you agree with our shipping times. Most orders get delivered within the posted time frames; however, external factors such as customs inspections can sometimes cause delays.
*Holiday Advisory: Please be advised that due to the surge of orders being sent to your respective countries during the holiday season, shipping time-frame may be longer than usual. However, rest assured that we're doing everything we can to make sure your order will be delivered to you as soon as possible.*
We do not accept returns for refunds. Your satisfaction is our priority, but this policy is in place so that we can continue to offer free worldwide shipping on all orders.
Lost or Stolen Packages
Mini Projectors Co. is not responsible for lost or stolen packages confirmed to be delivered to the address entered for an order. Upon inquiry, Mini Projectors Co. will confirm the delivery to the address provided, date of delivery, tracking information and shipping carrier information for the customer to investigate.